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Communications Manager, Technical Infrastructure

GoogleSeattle, WA, USA; Sunnyvale, CA, USA; +2 more; +1 more
Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.

In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:
  • Health, dental, vision, life, disability insurance
  • Retirement Benefits: 401(k) with company match
  • Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
  • Sick Time: 40 hours/year (statutory, where applicable); 5 days/event (discretionary)
  • Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
  • Baby Bonding Leave: 18 weeks
  • Holidays: 13 paid days per year
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Seattle, WA, USA; Sunnyvale, CA, USA; San Francisco, CA, USA.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 7 years of experience in external communications, with experience in the enterprise technology industry.

Preferred qualifications:

  • Experience working in the cloud computing or enterprise technology space.
  • Experience with well-developed and maintained media relationships across business and technology press.
  • Ability to quickly learn about various areas of public policy and infrastructure.
  • Ability to think strategically and develop creative communication strategies that drive results.
  • Strong project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines.
  • Excellent written and verbal communication skills, with the ability to craft compelling narratives and build relationships with key stakeholders.

About the job

Google’s technical infrastructure — its global network of data centers and fiber-optic cables — is the essential foundation powering all our products and AI capabilities across Alphabet. Our team promotes and defends Google’s technical infrastructure story, which includes the community and energy programs that make our infrastructure possible. As part of the Google Cloud Communications team in Global Communications and Public Affairs (GCPA), it’s our job to help inform and educate customers, partners, opinion leaders, and our own employees, about the benefits of our products, our company culture and values, and our approach to the big public policy issues of the day.


As a key member of the Google Cloud Communications team, you will work cross-functionally to help shape our communications strategy for Google’s global infrastructure. You will educate the market on the economic, social and technological benefits of the physical infrastructure powering Google’s products and services around the world, driving stories at the local, regional and global levels. Additionally, you'll maintain strong relationships with journalists and influencers; develop written materials and campaigns; create new programs and counter misinformation that interferes with our business and ability to serve our customers and users. A major part of the role is collaborating with executives across the organization, bringing a deep understanding of the technologies and policies impacting the industry today.

Responsibilities

  • Drive the global external communications strategy for Google’s infrastructure, including data centers and subsea cables, in high-growth geographic regions. 
  • Develop, write, and edit compelling communications materials, including statements, story pitches, and announcements. 
  • Be a trusted advisor and strategic thought partner to key business partners.
  • Cultivate media and partner relationships to drive awareness, excitement, and factual reporting about Google’s global infrastructure. 
  • Manage crisis communications scenarios (when necessary).

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
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