Financial Operations Data Analyst
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of work experience with Account Management, Ad Operations or Project Management.
Preferred qualifications:
- Experience in using one business generation or ad serving solutions (e.g., Google Ad Manager, AdSense, AdMob, other solutions).
- Experience with streamlining operational processes (e.g., automation) and SQL.
- Understanding of the online advertising (i.e., ad serving, business generation solutions) and of key platforms and trends (i.e., desktop, mobile, video).
- Demonstrated problem-solving (e.g., understand business generation metrics and derive optimization), operational efficiency (e.g., streamline process flow) and stakeholder management abilities.
- Ability to be comfortable operating in a rapidly changing industry and work well with a team.
About the job
Google's leadership team hand-picks thorny business challenges, and members of BizOps work in small teams to find solutions. As part of this team you fully immerse yourself in data collection, draw insight from analysis, and then zoom out to develop compelling, synthesized recommendations. Taking strategy one step further, you also persuasively communicate your recommendations to senior-level executives, roll-up your sleeves to help drive implementation and check back-in to see the impact of your recommendations.
The Business Strategy and Operations organization provides business critical insights using analytics, ensures cross-functional alignment of goals and execution, and help teams to drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and also help to evolve early stage ideas into future-growth initiatives.
In this role, you will directly support the Sellside business, providing exceptional Financial Operations (FinOps) support to our Sales teams and partners, enabling them to meet complex billing, payments and contracting needs. We will have to work collaboratively with a number of cross-functional teams and vendors to support critical Financial Operations work streams to drive improved process efficiency and operational excellence.
The Business Operations and Strategy team at Google plays a critical role in defining and driving strategic, operational and organizational improvements across the company. Also known as "BizOps", the group operates like an internal consulting group working on a range of critical projects and issues. BizOps creates strategies for promoting growth of our products like YouTube, Chrome and Mobile. They handle issues around partner development, strategy work in emerging markets such as Africa and India, as well as pricing strategies across our B2B and consumer products. The BizOps team is at the forefront of Google's fast-moving strategic priorities, addressing operational challenges and enabling innovation.
Responsibilities
- Guide support sales and internal cross-functional stakeholders on complex Financial Operations requests (billing, payments and negotiating).
- Increase efficiency of team resources by identifying process pain points and knowledge gaps, ensuring operational excellence in Sellside Financial Operations.
- Oversee Ad Manager invoice disputes and process billing modifications.
- Gather and analyze feedback from users and internal teams to improve existing workflows.
- Liaise on behalf of our Sales teams, with various internal cross-functional teams to resolve billing and payment issues promptly.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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