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CRM Marketing Manager, Devices Marketing

GoogleLondon, UK

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience
  • 4 years of experience working within Customer Relationship Management (CRM)/email
  • Experience in leading end to end email campaigns, from conception through to execution and post campaign analysis
  • Experience in CRM production tools

Preferred qualifications:

  • Experience working in a regional role spanning multiple markets
  • Experience in marketing for a retail or telco brand within email/CRM
  • Knowledge of marketing policy and regulation in EMEA (e.g., GDPR, DMA)
  • Knowledge of the tech and hardware industry in EMEA
  • Ability to communicate, collaborate, influence, and lead across all levels of an organization

About the job

Whether you're on a consumer product (like Gmail, Search, Maps, Chrome, Android) or a business product (Google Ads, AdSense, Google Marketing Platform, Analytics), you take part in a complete marketing experience as you lead every facet of the product's journey. From determining positioning, naming, competitive analysis, feature prioritization and external communications, you help shape the product and help it grow a consumer base. This means you work with a cross-functional team across Sales, corporate communications, legal, webmasters, product development, engineering and more. In this role, you'll be involved with product marketing strategy from beginning to end.

Know the user. Know the magic. Connect the two. At its core, marketing at Google starts with technology and ends with the user, bringing both together in unconventional ways. Our job is to demonstrate how Google's products solve the world's problems--from the everyday to the epic, from the mundane to the monumental. And we approach marketing in a way that only Google can--changing the game, redefining the medium, making the user the priority, and ultimately, letting the technology speak for itself.

Responsibilities

  • Develop and lead our CRM strategy for new product launches and acquisition campaigns in EMEA.
  • Develop and implement marketing strategies to drive business results, overseeing the positioning and development of content and marketing programs to grow awareness and engagement in markets across social, on-network, and off-network media channels.
  • Conduct analysis to define and create CRM audiences.
  • Create and share marketing briefs with external agency partners and work collaboratively with agencies to deliver compelling creative and copy aligned global toolkits. 
  • Partner with Global teams to scale relevant campaigns to EMEA markets and also wider cross-functional Global teams to influence capability roadmaps including Engineering and Product Managers. 

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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