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Head of Global Capacity Management, Forward Deployed Engineering

GoogleSunnyvale, CA, USA; Austin, TX, USA; +3 more; +2 more
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Austin, TX, USA; Chicago, IL, USA; New York, NY, USA.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 7 years of experience in program or project management.
  • 7 years of experience in people management.

Preferred qualifications:

  • Experience leading a globally distributed team.
  • Experience with executive stakeholder management.
  • Experience with capacity planning models.
  • Experience in staffing and forecasting in fractional staffing models.
  • Experience building dashboards in BI tools.
  • Knowledge of public cloud technologies, products, trends, and market dynamics.

About the job

As the Head of Global Capacity Management, Forward Deployed Engineering role, you will be responsible for directing a global team of Capacity Managers to optimize the staffing and utilization of Google talent across Forward Deployed Engineering engagements. This role bridges the gap between high-level business strategy and day-to-day operational execution, ensuring that Google Cloud Consulting (GCC) has the right talent in the right place at the right time. Serving as a key partner to Global Leadership and Strategy and Operations, you will drive the framework for supply-and-demand forecasting, influence critical business decisions, and advocate both operational efficiency and consultant well-being.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $165,000-$239,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Lead a global team of Capacity Managers focused on day-to-day staffing of Google talent on Customer Engagements.
  • Partner with Strategy and Operations and Google Cloud Consulting leadership to create best practices for staffing and utilization management.
  • Partner with Global Leadership to address supply and demand issues, and influence business decisions.
  • Lead weekly staffing meetings with Professional Services teams and ensure supply and demand forecasts are accurate.
  • Develop new metrics for tracking staffing efficiency. Create and maintain relationships with practice managers and consultants.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
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