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gTech Ads Media Solutions Performance Specialist

GoogleTokyo, Japan

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Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring campaigns and providing client solutions.
  • Ability to communicate in English and Japanese fluently in order to work with Japan based businesses and clients.

Preferred qualifications:

  • Experience optimizing and troubleshooting products or services.
  • Understanding of Media landscape and knowledge of Google’s advertising solutions or similar digital advertising campaigns and platforms.
  • Ability to demonstrate a data-driven approach when proposing solutions, providing actionable insights to customers.
  • Ability to create strategic programs to drive performance (e.g., product adoption plans, campaign optimization syncs).
  • Ability to work with cross-functional teams.

About the job

Google Technical Services is a global support and operations team. In this role, you will support customers, set new support standards, and support a wide variety of products. You will work to solve problems and scaling solutions, incubating new Google products, and sharing user feedback with internal teams to influence product development.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

Responsibilities

  • Understand client contexts and provide the best solutions to achieve their Customer Business Objectives by utilizing all existing resources in and outside of the team.
  • Lead and action plans to identify, standardize, and centralize activities related to sales support.
  • Be the subject matter experts for Google Ads Performance Product usage for any situation. Provide high and unique values through Product Performance Solutions.
  • Deliver excellent performance, develop digital marketing expertise for the team.
  • Identify process improvement areas and solutions. Share and encourage best practices across both Large Customer Sales teams.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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