Civics Integrity Lead, Trust and Safety
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience in trust and safety, risk management, public policy, government, international relations, information ecosystems, or other related fields.
- Experience leading cross-functional programs and influencing stakeholders without direct authority.
- Experience preparing briefing materials and communicating topics to executive audiences.
Preferred qualifications:
- Master's degree or PhD in a relevant field.
- Experience with domestic or international civics issues and an understanding of how they may impact a global technology company.
- Experience managing rapid-response situations, escalations, or crisis management.
- Understanding of the online information ecosystem, including common product abuse vectors and major safety policy issues.
- Ability to analyze political and societal discourse to understand the context for potential risks to online platforms and inform mitigation strategies.
- Excellent problem-solving and critical thinking skills, with the ability to work on multiple projects simultaneously, and operate independently in a fast-paced environment.
About the job
Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety. At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.Responsibilities
- Work closely with cross-functional and product partners to drive the end-to-end cross company process around key civic events.
- Lead cross-company initiatives and working groups with various teams to drive a cohesive process around key civic events.
- Prepare clear analysis and briefing materials to support leadership in navigating policy issues.
- Analyze geopolitical developments and emerging technologies to anticipate impact on civics features and develop risk profiles.
- Serve as a subject matter expert during escalations and crisis events.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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