Strategic Partner Manager, YouTube
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This role may also be located in our Playa Vista, CA campus.
Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: San Bruno, CA, USA; Los Angeles, CA, USA.Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 1 year of experience as a YouTube creator or working with partners and creators within the media, entertainment, gaming, music, toy, consumer electronics, or technology industries.
- Experience in an external-facing customer interaction role within customer support, sales, or relationship development.
- Experience working with policy development, enforcement, and communication.
- Experience working with C-level executives and cross-functionally across all levels of management.
Preferred qualifications:
- Experience and relationships within the kids, family, or YouTube content industries.
- Experience in objection managing sensitive communication, and basic discussion.
- Experience in negotiating and effectively executing agreements.
- Experience in project management with attention to detail and ability to manage multiple projects at once.
- Ability to interact comfortably with stakeholders at all levels of an organization while influencing cross-functionally and translating data-driven insights into an external-friendly, actionable format.
- Excellent track record of achieving product adoption, content, and growth goals for external partners, complemented by problem-solving skills.
About the job
Google's line of products and services to our clients never stops growing. The Partnerships Development team is responsible for seeking and exploring new opportunities with Google's partners. Equipped with your business acumen and extensive product knowledge, you are right on the front line of interacting with our partners, and helping them find ways to grow using Google's newest product offerings. Your knowledge of relevant verticals and relationships with key industry players will help shape our great applications and content for products such as YouTube, Google TV and Commerce.
The YouTube Partner Program engages millions of content creators. The Scaled Partnerships team focuses on driving partner and product success at scale by acquiring, managing, and growing partners. The team spans acquisitions and partnerships to drive outcomes across all partner types and all verticals. The Partnerships team is responsible for managing creators and companies that have reached a certain threshold for business importance. Changing, dynamic, and proactive, our team goal is to responsibly grow creators, artists, and media companies at scale through enriching one-to-one and one-to-many engagement, product activations, opportunities, and virtual and in-person workshops.
As a Strategic Partner Manager, you will manage a portfolio of YouTube creators identified as strategic to our business objectives for Youth. You will drive product adoption and optimization across YouTube’s platform priorities while also assessing creators’ needs and goals, crafting a plan to grow their channel, and delivering insights and strategy to enable their success on YouTube. You will deliver against partner performance metrics and core program Key Performance Indicators to drive maximum impact.
Responsibilities
- Establish scaled relationships with primarily Youth partners through different engagement types.
- Drive product adoption and optimization across YouTube priorities, and support creators in their content and audience goals. Ensure your partner portfolio complies with YouTube’s Community Guidelines, monetization, and other policies, and support them in navigating YouTube’s support and operations teams.
- Engage with and understand the latest features, policies, and platform improvements to help partners succeed.
- Analyze and track metrics to identify trends and highlight issues to ensure performance growth.
- Work with teams across the YouTube Business Organization and cross-functional teams (e.g., Product, Sales, Marketing, Policy, Communications, Legal, and others) to resolve business issues and scale opportunities. Implement projects, including workshops, events, and other initiatives to share best practices with partners and peers.
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If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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