Account Strategist, Google Customer Solutions, Market: Sub-Saharan Africa
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in advertising sales and strategy, marketing, consulting, or media.
- Ability to communicate in English fluently to support client relationships in the region.
Preferred qualifications:
- Experience strategically assessing and achieving client success via sales techniques, including effective questioning, objection handling, compelling narratives, storytelling, and competitive selling.
- Knowledge of online marketing strategy and tactics, and expertise in managing digital advertising campaigns with a focus on performance marketing.
- Ability to own a portfolio in an advertising or media sales context and consistently overachieve quotas to drive growth.
- Ability to build compelling narratives and utilize storytelling as a client engagement strategy.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Deliver against ambitious quarterly business and product growth goals.
- Own a portfolio of medium and large-size businesses by thoroughly understanding growth drivers, identifying opportunities for growth, managing risks, and building multi-quarter plans for achievement.
- Pitch and consult with customers proactively to support annual digital marketing discussions and budgets.
- Drive customer growth by delivering outstanding customer experience and achieving customer business and marketing objectives.
- Manage stakeholders and build relationships with the end customer or agencies.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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