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Senior Manager, External Communications and Public Affairs

GoogleMilan, Metropolitan City of Milan, Italy

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Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 14 years of experience shaping and leading external communications and media relations strategies within tech organizations
  • Experience in communications principles, crisis management, traditional and emerging channels, and broader communications trends.
  • Experience advising senior executives and managing internal and external stakeholder relationships.
  • Experience working in Italy with experience with the Italian media landscape.
  • Ability to communicate in Italian and English fluently to support client relationship management in this region.

Preferred qualifications:

  • 5 years of people management experience.
  • Experience working in a global organization.
  • Demonstrated ability to develop and scale solutions to ambiguous and complex communications challenges, setting objectives, managing resources, and leading multiple simultaneous work streams to deliver business impact.

About the job

As a member of the Global Communications & Public Affairs team, you will work cross-functionally to help communicate with journalists and other thought leaders; devise specific communications materials and campaigns; engage in face-to-face meetings with commentators and other opinion formers; and develop print and web-based material supporting these campaigns. We're looking for great communicators who can understand complex issues and explain them in person and also via well written, simple blog posts, FAQs, video scripts and more.

As the Senior Manager, you will direct our External Communications and Public Affairs in Italy. You will shape and maintain Google's public image by leading impactful communication strategies and engaging with key external stakeholders.

It's our job to help inform and educate users, advertisers, partners, opinion leaders--and our own employees--about the benefits of Google's products, our distinctive company culture/values, and our approach to the big public policy issues of the day. To succeed here, you'll combine creativity with organizational skills to manage multiple projects with tight deadlines simultaneously, as well as enjoy pitching to journalists, bloggers and commentators, or producing internal communications and events for our employees. Things happen quickly at Google and to get stuff done here you need to be an enthusiastic team player who can work cross-functionally and isn't hesitant to take risks or try new things.

Responsibilities

  • Shape and lead high-priority public communications, media relations strategies, and campaigns to advance Google's business and reputation goals.
  • Act as a trusted advisor, providing executive communication counsel to senior management and representing Google as a spokesperson for critical business or product areas.
  • Direct issues management programs and expertly manage communications in crisis situations to protect Google's reputation. Lead the development and execution of integrated communications plans and ensure impactful messaging that correctly represents Google's point of view.
  • Engage with community organizations, public interest groups, and other key opinion formers to enhance Google's public image. Manage agency partners for critical programs, setting strategy, defining objectives, and monitoring performance.
  • Lead, inspire, and mentor team members, fostering their development as communications professionals and building a collaborative team environment.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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