Sales Manager, Customer Onboarding, Google Customer Solutions
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 11 years of experience with marketing technology, advertising sales, digital media and marketing, or consulting in a client-facing role.
- Experience leading a sales team or developing sales professionals.
Preferred qualifications:
- Master's in Business Administration.
- Experience in pipeline management and business funnel management.
- Experience leading teams with a strong focus on coaching, mentoring and leading a team to exceed growth goals.
- Experience in the digital advertising industry.
- Experience in change management.
- Understanding of diverse cultures and comfortable working with diverse regional and global teams.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
As the Sales Manager, Customer Onboarding for the United States West region, you will lead a team of Account Managers. They will work with new customers to help them navigate through digital marketing, crafting marketing objectives, developing media strategies, and laying the foundation for sustainable success through strategic product sequencing. Additionally, you will be managing business operations and work with Sales, Marketing, and Product teams to foster alignment and to drive business success.
When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.
The US base salary range for this full-time position is $152,000-$228,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Oversee business performance of assigned portfolio of accounts, achieve quarterly goals, and manage performance expectations with teams.
- Partner across different sales teams to align and foster winning as a team to drive long-term customer sustainability.
- Provide career coaching/performance feedback, and development opportunities on a regular basis, lead by example and inspire others by doing the right thing for clients.
- Ensure a healthy pipeline and work side by side with your product promoters (meet clients/shadow calls/co-pitch) coaching to grow their business and product skills.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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