UX Program Manager, Google Cloud Networking
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Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 4 years of program management experience within design or UX organizations.
- 4 years of experience with UX related projects and UX design, user research, or user centered development tools and methodologies.
Preferred qualifications:
- Experience in project management, coordinating creative output with quality.
- Experience with design, user research, and innovation processes and working with engineering professionals.
- Knowledge of project management software, spreadsheets, Google Docs.
- Ability to build relationships, multitask, define approaches, and proactively and creatively solve problems.
- Ability to grow in a fluid and ambiguous environment.
- Excellent communication and presentation skills, with the ability to represent a team from business, product and technical perspective.
About the job
At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." UX Programs & Operations at Google drive projects within our UX organizations by increasing communication and connection points, streamlining the UX design process, and driving a culture of user centered development.
Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.
As a UX Program Manager (UX Programs & Operations), you will combine expert project management skills with a passion for user experience to help your team improve the design of products that are used by billions of users. You’ll plan projects, define milestones, assess risks, create actionable insights, and ensure projects meet deadlines. You’ll harmonize the work of UX Designers, Researchers, Content Strategists, UX Engineers, and other UX disciplines, while also working closely with our Engineering and Product Manager cross-functional partners, to drive UX team objectives and create innovative experiences for our business, products, and users.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Provide operational excellence across UX teams, while building collaborative relationships with appropriate stakeholders across program work.
- Develop a plan to assess continuous improvement opportunities for UX programs and processes. Decide on the method to collect data, analyze the data for insights, propose improvements and test them with stakeholders.
- Provide input to defining metrics that drive a culture of user-centered development and demonstrate UX impact based on program needs, and facilitate alignment within UX. Execute plans to establish baselines, track and report on UX metrics.
- Scale, prioritize and execute project plans, thinking about how to enhance resourcing, time, and business.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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