Senior Staff UX Researcher, Strategic Pathfinder for Search
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience in an applied research setting, or similar.
Preferred qualifications:
- Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or a related field.
- 10 years of experience conducting UX research on products and working with executive leadership (e.g., Director level and above).
- 7 years of experience managing projects, and working in a large, matrixed organization.
- Ability to grow in ambiguity, defining a clear product goal and multi-quarter strategy for a "0 to 1" product area.
- Excellent communication skills including presenting regularly to executive leadership.
About the job
As a Senior Staff User Experience Researcher focused on “Pathfinding” in the Search organization, you will act as a catalyst to help determine and influence our more forward-looking strategies and bets. In this role, you will be comfortable working horizontally across Search and broader Google teams to investigate pockets of emergent user behaviors and sentiments. You will work with a team-agnostic mindset, forming and investing in new connections and partnerships needed to form impactful research perspectives. You will deliver not just decks of insights, but shape stories that shine a spotlight on our users and inspire the room to act.In Google Search, we're reimagining what it means to search for information – any way and anywhere. To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on. In joining the Search team, you'll have an opportunity to make an impact on billions of people globally.Responsibilities
- Scope and define the research agenda for pathfinding workstreams, taking into account business missions, priorities, and developments in the external product landscape.
- Seek and form partnerships with relevant teams across knowledge and information and Google at large to build “pods” and sprints to bring the right expertise into the room.
- Understand and apply a variety of research methods and analyses to properly address research needs and questions, effectively mixing qualitative, quantitative, and data science approaches.
- Write and drive deliverables with narratives and storytelling. Communicate deliverables effectively to cross-functional leadership in order to drive change; continue advocacy for insights until they land impact.
- Oversee the priorities in execution of the working pod, on top of delivering individual contributor work.
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