Manager II, Facilities Services
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Minimum qualifications:
- Bachelor’s degree or equivalent industry experience.
- 10 years of experience in corporate real estate and workplace experience, including facilities operations, design development, and project management of corporate real estate assets.
- Proven experience managing large-scale outsourced service provider models, leading at scale to provide high quality execution.
Preferred qualifications:
- Excellent communication and interpersonal skills, with strong capability presenting both verbally and through slides.
- Demonstrated capability leveraging AI tools to deliver efficiencies and enhancements in an enterprise environment.
About the job
In this role, you will serve as the primary point of accountability and provide strategic leadership for one of Google’s dynamic portfolios.
You will work within the Real Estate and Workplace Services (REWS) organization to develop a goal and strategic roadmap for your region in the Bay Area, identifying opportunities to elevate services or implement efficiencies using AI tools. You will manage service delivery through data-driven insights with a focus on enabling business needs. Additionally, you will oversee day-to-day workplace operations—including Facility Operations, Food, Health and Performance (e.g., fitness), and Events—to ensure an integrated workplace experience.
You will lead both Googlers and an ecosystem of extended workforce service providers to ensure service delivery by governing strategic relationships, setting objectives, and ensuring accountability. You will also ensure the San Jose workplace provides an exceptional experience through stakeholder influence and collaborative partnerships.
The US base salary range for this full-time position is $205,000-$285,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.Responsibilities
- Manage the North San Jose REWS portfolio. Coordinate global Centers of Excellence (COEs) and cross-functional teams to integrate planning and workplace services while meeting budget and project timelines.
- Govern supplier performance and implement Bay Area improvement strategies. Partner with peers to ensure service delivery and set benchmarks for regional extended workforce partners.
- Nurture REWS partnerships with regional leadership, owning site strategy messages and building consensus. Collaborate with Engineering, People Ops, and Finance to ensure cohesive, service delivery across all essential and integrated organizational touchpoints.
- Manage workplace experiences (Facilities, Food, and Fitness) to support productivity and well-being. Partner with design to prototype and test hybrid innovations utilizing regional spaces.
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