Principal Technology Strategist, Customer Experience, Google Cloud
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Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.
Minimum qualifications:
- Bachelor's degree in Computer Science, a related engineering field, or equivalent practical experience.
- 10 years of experience in Sales, Customer Experience, Business Development, Consulting, Industry Solutions, or Marketing for cloud, data management, or technical infrastructure products and services.
- Experience in a customer-facing role, such as in sales or customer experience, engaging with enterprise decision-makers, including CEOs, CIOs, and CTOs.
Preferred qualifications:
- Experience in program managing and delivering business, product marketing, and technical marketing customer engagement initiatives.
- Experience in collaborating with customers in both business and technical roles to design and deliver effective solutions aligned with business objectives.
- Experience in developing collaborative solutions that leverage demonstrations and case studies to meet customer business needs and address their biggest issues.
- Familiarity with Cloud Concepts, AI and the products, solutions, and technology that help Enterprise customers transform.
- Ability to rapidly learn emerging cloud technologies and methodologies to present and facilitate discussions with C-Level enterprise customers.
About the job
At Google Cloud, we’re on a mission to accelerate every organization’s ability to digitally transform and reimagine their business through data-powered innovation. As part of the Google Cloud Customer Experience organization, the Strategic Customer Engagement (Executive Briefing Program, Customer Advisory Boards and Executive Sponsorship) brings together the best of Google Cloud’s thinking and technology to help enterprise customers and partners solve their toughest challenges and accelerate their transformations.
In this role, you will work closely with APAC Go-to-market (GTM) leadership to understand and advance their priorities and strategy. You will consult and collaborate with account teams and cross-functional leaders to craft curated agendas. You will apply your business and technical skills and your understanding of the cloud solutions and technology landscape to facilitate meaningful dialogs, workshops and demonstrations. You will be especially adept at translating the latest technology trends and breakthroughs into impactful business discussions, focused on helping our CxO executive customers understand Return on Investment (ROI) and transformational opportunities with Google Cloud technologies.
Responsibilities
- Consult, program manage, and facilitate executive briefings and workshops for enterprise customers, including pre-planning and post-meeting debriefs, in collaboration with GTM, product, and engineering teams; capture customer insights and provide feedback to stakeholders.
- Lead workshops to identify customer use cases, accelerate sales cycles, and drive consumption through technical and business discussions.
- Facilitate interactive product demonstrations, tailoring presentations to various technical and business knowledge levels.
- Cultivate executive stakeholder relationships within business and customer experience organizations to further the mission of the Strategic Customer Engagement Organization, integrating the program into account planning and aligning offerings with business demand, thus accelerating business and consumption.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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