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Excellence Strategy and Operations Analyst, People Experience

GoogleBengaluru, Karnataka, India; Gurugram, Haryana, India; +2 more; +1 more
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Gurugram, Haryana, India; Hyderabad, Telangana, India.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience developing business strategies or managing cross-functional initiatives.
  • Experience in data analysis, metric development, and translating data into actionable recommendations.

Preferred qualifications:

  • Master's degree in Business, Statistics, Computer Science, or a related field.
  • Excellent project management and organizational skills.
  • Demonstrated proficiency in data analysis tools (SQL), spreadsheet modeling, and database querying.

About the job

In this role, you will partner with People Experience (PX) teams to provide comprehensive data insights that optimize Google's operational efficiency and strategic decision-making. You'll bring a strategic blend of analytical expertise and stakeholder collaboration to ensure Google's operations and support functions are continuously improved through data-driven insights.

Responsibilities

  • Model complex data to create quantitative models (forecasting, operational, and statistical) for both PX capacity planning and Global Support initiatives. Analyze results to provide targeted recommendations to diverse teams.
  • Consult with PX teams on metric selection and value realization methodology. Collaborate with Global Support teams to define impactful metrics that support performance goals.
  • Apply quantitative and qualitative methodologies to address complex operational challenges across PX. Drive cross-functional collaboration to implement insights and maximize impact.
  • Identify, develop, and maintain tools that streamline data analysis, reporting, and insight generation. Stay updated on Google's evolving data environment in collaboration with relevant engineering and data teams.
  • Build partnerships with PX leadership, Finance, and analytical teams. Communicate strategic recommendations derived from data insights.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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