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Editorial Lead, Cloud Learning Services

GoogleAustin, TX, USA; Atlanta, GA, USA
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Austin, TX, USA; Atlanta, GA, USA.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience
  • 5 years of experience with technical writing in a learning setting
  • 3 years of experience with managing vendors, including managing budgets and working within enterprise financial systems
  • 2 years of experience with editorial leadership in a technical learning setting, including driving strategy, stakeholder/partner management, quality assurance, process optimization, and executive-level written/verbal communications

Preferred qualifications:

  • Experience with learning content management systems (L/CMS), content authoring/editing tools, and style guide software
  • Experience with data analysis and reporting
  • Experience running content quality control programs
  • Experience with project management (e.g., developing project plans, tracking progress, meeting deadlines)
  • Strong understanding of adult learning principles and instructional design
  • Familiarity with cloud computing technologies and concepts

About the job

The Editorial Lead, reporting to the Director of Content and Portfolio, is a key leadership role within Cloud Learning Services (CLS). In partnership with the CLS Portfolio lead, you’ll drive the shape of on-demand (delivered through Google Cloud Skills Boost, YouTube) and instructor-led content for CLS.

In this role, you work with vendors to ensure content quality standards are adhered to and collaborate with other teams to ensure content meets organizational goals. You focus on the needs of our learners using user feedback and content performance data to drive content, process, and tooling improvements. You'll lead enablement efforts to ensure that CLS has a single shared understanding of what quality means, and how we get there.

The Editorial Lead also stays updated on learning content trends to maintain content that is easy to find, delightful to take, and frictionless to create and maintain.

This is an individual contributor role.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $156,000-$234,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Define the vision and strategy for a content center of excellence to maintain quality standards and a single voice in distributed content development.
  • Lead strategic initiatives, using activity data and user feedback to improve content performance against objectives (relevant, accurate, inclusive, delightful).
  • Maintain style and voice/tone guidelines, and run enablement programs to continuously improve content development skills of Google Cloud Skills Boost content creators across Google Cloud.
  • Manage stakeholder relationships, oversee vendor relationships, manage budgets and resources, and scale processes to extend content creation beyond CLS.
  • Stay informed about current trends and innovations in learning and development.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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