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Strategy and Operations Lead, Global Business Applied AI

GoogleNew York, NY, USA; Atlanta, GA, USA; +8 more; +7 more

This role may also be located in our Playa Vista, CA campus.

Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.

The application window will be open until at least November 3, 2025. This opportunity will remain online based on business needs which may be before or after the specified date.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Atlanta, GA, USA; Boulder, CO, USA; Chicago, IL, USA; Mountain View, CA, USA; Los Angeles, CA, USA; San Francisco, CA, USA; Sunnyvale, CA, USA; San Bruno, CA, USA.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, or corporate advisory, or 4 years of experience with an advanced degree.

Preferred qualifications:

  • Experience developing business strategies.
  • Experience working with ambiguity in a fast-paced and dynamic environment.
  • Experience working cross-functionally and managing relationships with client and stakeholder executives.
  • Ability to develop and implement go-to-market strategies.
  • Excellent verbal and written communication skills, with the ability to communicate with multiple stakeholders across businesses, leadership, and teams.
  • Excellent problem-solving, critical thinking, and analytical skills.

About the job

The Product Operations team sits within the Global Business Applied AI (GBAI) team and is responsible for leading tools strategy across business operations, governance, legal compliance, sales enablement, and measurement and analytics. GBAI resides within the Go-to-Market Operations (GTM) team and enables Google’s Business Organization (GBO) to drive customer success.

As a Strategy and Operations Lead in the Global Business Applied AI organization, you will work with business executives and key leaders on critical business projects to unlock the value of internal tools. This is a cross-functional role working with key partners across global product leads for external and internal systems, product management, engineering, marketing, risk, compliance, legal, and finance.

Applied AI builds conversational agents deployed at a large scale that achieve very meaningful results in the real world. Some examples include the customer agent built for large call center environments, to fast food ordering handled by our Food AI agent. The team is transforming how enterprises connect with customers through the power of AI. We also offer unique experiences for team members where you get to work directly with the model builders (Google DeepMind / Vertex), learn and work with brilliant AI leaders, and have access to Global 1000 customers via our existing Google Cloud relationships. The opportunity in this space is tremendous.

The US base salary range for this full-time position is $147,000-$216,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Identify and develop go-to-market strategies (e.g., service models, product strategies) and launch cross-functional initiatives to address business needs and drive growth. 
  • Own strategic initiatives on both an ongoing and ad-hoc basis, working collaboratively across the global organization.
  • Structure and execute on projects.
  • Identify opportunities to drive user value through change management, removing redundancies, and driving operational excellence.
  • Develop clear, concise, and compelling communications to business stakeholders or Google Ads sellers.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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