Delivery Manager, Technical Onboarding Center (English)
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Minimum qualifications:
- Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
- 10 years of experience in either system design or reading code (e.g., Java, C++, Python, etc.)
- Experience in program management in environments using Waterfall, Agile and hybrid methodologies.
- Experience in managing teams as a People Manager.
- Ability to communicate in English fluently to support client relationship management in this region.
- Ability to travel 40% of the time.
Preferred qualifications:
- Master's degree in Computer Science or in a relevant field, or equivalent practical experience.
- Experience planning and delivering cloud solutions in public cloud environments like Google Cloud Platform, or in hybrid environments.
- Experience in account management, client service, or management consulting, which includes working with channel partners, systems integrators, and third-party teams to deliver cloud-centric solutions.
- Ability to evolve in ambiguous environments.
About the job
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
As a Delivery manager, you will work directly with Google’s customers and various stakeholders in Google Cloud (GCC, PSO, Product, Sales) to shape up transformation programs. You will provide thought leadership, delivery management, consulting, and technical skills to customer engagements while working with Google's cross-functional executives and technical leaders to oversee the planning and deployment of solutions via GCP. You will also work with cross functional and cross-regional GSD teams in establishing synergies around delivery consistency and asset development. You will also be managing a team of architects and consultants who will be part of GCP engagements pre-sales and delivery
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Manage a portfolio of Programs focussing on Onboarding customers onto Google Cloud Solutions.
- Develop Offerings for onboarding customers based on new products/solutions from Google Cloud. Provide oversight and coordination of GCP programmes at engagements, including management of benefit realization and the coordination of new capabilities to enable change and deliver projected benefits.
- Manage communications with all stakeholders - technical and business, providing transparency across the engagement, visibility of progress against outcomes and timely updates.
- Build a Delivery team, across functions to break down problems and enable delivery by creating clarity from ambiguity, structuring to maximize value and remaining open minded to pivot if needed.
- Define criteria for control an management of deliveries/engagements, advocate delivery and process excellence, seek and implement continuous improvements.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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