Strategic Agency Manager, Google Customer Solutions (English, Romanian)
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 years of experience in business development, partnerships, management consulting, or investment banking, in the Consumer Electronics, Auto, OEMs, Telecom, E-Commerce/Retail, Apps, Ads, Gaming, or Technology industries.
- Experience working with C-level executives and cross-functionally across all levels of management.
- Experience managing agreements or partnerships.
- Ability to communicate in English and Romanian fluently to support client relationship management.
Preferred qualifications:
- Experience assessing and achieving client success via sales techniques, including questioning, objection handling, compelling narratives, storytelling and competitive promoting.
- Knowledge of online marketing strategy and tactics, and in managing digital advertising campaigns with a focus on performance marketing.
- Knowledge of agency business models, growth, and new business acquisition for agencies.
- Ability to own a portfolio in a Sales context.
- Ability to lead and manage multiple projects with a broad range of internal and external constituents simultaneously.
About the job
The Agency Partnership team drives customer success by partnering with a wide range of digital-first media agencies in Romania.
As the Strategic Agency Manager, you will focus on C-level stakeholder relationships and co-create business growth strategies with a portfolio of agencies by identifying and executing opportunities for growth. You will focus on increasing digital capabilities and strengthening long-term commercial growth partnerships within the GCS agencies, driving scalable business growth and product adoption across the broader portfolio of agency-managed accounts.
You‘ll also develop the acquisition and promote capabilities of assigned agencies across all levels of the organization in order to enable sustainable business growth for all parties.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Deliver against ambitious quarterly business growth product objectives, grow agency business by driving scalable product adoption and growth across a broad portfolio of Agency clients.
- Own a portfolio of agencies by understanding growth drivers, identifying opportunities for growth, managing risks and building multi-quarter plans for achievement.
- Work towards long term goals on new and existing business consistently, while prioritizing and delivering positive experiences to Google's agency partners.
- Manage primary agency relationships, including Media Planners and Buyers.
- Shape the agency program by being a thought partner for the Agency Lead on strategic initiatives and agency-level planning.
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