Customer Engineer, Apigee (French, English)
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Minimum qualifications:
- Bachelor's degree in Computer Science, a related field, or equivalent
practical experience.
- 6 years of experience in a Technical Customer Engineering role in a cloud computing environment or similar customer facing role and with web services related standards (e.g., HTTP, REST, SOAP, and OAuth).
- Experience with development in Java, JavaScript, Python, Node.js, and other
API-related technologies.
- Ability to communicate in French and English fluently in order to interact in this customer-facing sales role.
Preferred qualifications:
- Technical customer engineer experience in a cloud computing environment or equivalent experience in a customer facing role, including working as a member of a professional services or systems engineering team.
- Experience architecting and developing software for scalable, distributed systems.
- Familiarity with middleware and cloud technologies (e.g., NOSQL datastores, Google Cloud, and Mobile app development).
- Ability to lead architecture discussions and influence decision makers around deployment topologies, scaling, performance, and sizing.
- Ability to work non-standard hours with prospects in different geographies and time zones, and with a distributed team.
- Excellent written and verbal communication and presentation skills.
About the job
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Work with Account Executives aligning the technical requirements and solution design with the customer's business drivers, Identifying business and technical requirements, conduct full technical discovery, and architect client solutions to meet gathered requirements.
- Develop presentations and demos with a clear plan to take a prospect through the evaluation process and turn.
- Support local sales teams in pursuit of key business opportunities and engage customers to address aspects of the integration and API Management.
- Prepare and deliver product messaging in an effort to highlight the Google Cloud Platform value proposition, using techniques that include whiteboard and slide presentations, product demonstrations, white papers, and request for information (RFI) response documents.
- Lead technical projects, activities (e.g., technology advocacy, supporting bid responses, product and solution briefings), proof-of-concept work, and the coordination of supporting technical resources.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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