Account Strategist, Mid-Market Sales, Google Customer Solutions
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in business, advertising, or marketing.
Preferred qualifications:
- Experience in launching and managing paid digital advertising campaigns, in Google Ads and other digital marketing platforms.
- Experience in assessing and achieving client success via business techniques, including effective questioning, objection handling, and engaged promoting.
- Experience working with channel business, advertisers, agencies, or clients.
- Ability to manage and prioritize a portfolio in an advertising or media business context, and ability to achieve goals to drive growth.
- Ability to build narratives and utilize storytelling for client engagement.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.In this role, you will have an understanding of client's business goals, you will improve campaign performance, drive thoughtful Google product adoption, and build strategies to meet business and marketing objectives. You will use influencing and relationship-building skills, you will provide Google-caliber solution promoting, partnership management and analysis to deliver successful business outcomes. You will uncover the business needs of Google's key clients and achieve their objectives while driving incremental business agreements through our industry leading advertising solutions.Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Deliver quarterly business and product growth goals.
- Own a portfolio of medium and large-size businesses by understanding growth drivers, identifying opportunities for growth, managing risks, and building multi-quarter plans for achievement.
- Consult with customers to support annual digital marketing discussions and budgets.
- Drive customer growth by delivering outstanding customer business experience and achieving customer business and marketing objectives.
- Provide stakeholder management and build relationships with the customers or agencies.
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