Strategic Agency Manager, Google Customer Solutions (English, Mandarin)
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 7 years of experience in business, media sales, account management, marketing or consulting within a customer facing environment (e.g., on-boarding customers, building and maintaining business pipelines).
- Ability to communicate in Mandarin and English fluently to support client relationship management in the region.
Preferred qualifications:
- Experience in advertising sales, digital marketing, consulting, brand marketing, or in a media agency environment.
- Experience improving business relationships and developing new business opportunities, with the ability to exceed sales goals.
- Ability to build and maintain relationships and presence with performance agencies or traditional media agencies.
- Ability to think strategically about complex issues and to develop recommendations and action plans.
- Ability to lead and manage multiple projects with a broad range of internal and external constituents.
About the job
Google's line of products and services to our clients never stops growing. The Partnerships Development team is responsible for seeking and exploring new opportunities with Google's partners. Equipped with your business acumen and extensive product knowledge, you are right on the front line of interacting with our partners, and helping them find ways to grow using Google's newest product offerings. Your knowledge of relevant verticals and relationships with key industry players will help shape our great applications and content for products such as YouTube, Google TV and Commerce.Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.Responsibilities
- Collaborate and consult with Taiwan agencies with the goal of extending relationships, increase the customer and agency base and optimize their advertising investment.
- Deliver consistently against strategic goals on new and existing business, while prioritizing and delivering an excellent business experience to Google's managed agency partners.
- Build compelling, data-driven long-term agency plans to leverage market insights and research. Synchronize agency plans with the agency pod and internal cross-functional teams to further develop the agencies.
- Be a trusted thought partner for executive C/B-level down to specific account teams, including media planners and buyers on strategic initiatives and agency-level planning.
- Analyze data trends and customer performance, develop solid strategic business plans, prepare and conduct strategic pitches and business presentations.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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