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Customer Engineer, Google Cloud (English)

GoogleLondon, UK; Manchester, UK
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: London, UK; Manchester, UK.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
  • Experience engaging with, and presenting to, technical stakeholders and executive leaders.
  • Ability to communicate in English fluently to support client relationship management in this region.

Preferred qualifications:

  • Experience with data and information management, especially as it relates to big data trends and issues within businesses.
  • Experience with new emerging technologies, methodologies, and solutions in the Cloud/IT technology space.
  • Experience architecting and developing software or infrastructure for scalable, distributed systems.
  • Experience with networking concepts including routing, VPNs, load balancers, and firewalls.

About the job

Google Cloud helps businesses and organizations empower their employees, serve their customers, and build what’s next, all with technology built in the cloud. Our products are engineered for security, reliability, and scalability, running infrastructure to applications, devices and hardware. Our teams are dedicated to helping our customers, developers, small and large businesses, educational institutions and government agencies see the benefits of our technology come to life.

In this role, you will work with the Sales team to introduce Google Cloud to our customers. You will help prospective customers and partners understand the power of Google Cloud, explaining technical features and problem-solving any potential roadblocks.

Responsibilities

  • Work with the team to identify and qualify business opportunities, identify key customer technical objections, and develop the strategy to resolve technical blockers.
  • Own the technical relationship with Google’s customers, including managing product and solution briefings, proof-of-concept work, and the coordination of additional technical resources.
  • Demonstrate and prototype Google Cloud product integrations in customer/partner environments.
  • Recommend integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution using best practices on Google Cloud.
  • Travel to customer sites, conferences, and other related events as required.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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