Sales Manager, Mid-Market Sales, Google Customer Solutions (English, Turkish)
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 11 years of industry experience in advertising, consultative sales or business development.
- Experience in a people management role leading sales teams.
- Ability to communicate in English and Turkish fluently to engage with clients in the region.
Preferred qualifications:
- 8 years of experience managing relationships with customers or agencies and service partners at an executive level.
- 6 years of experience working in the advertising, marketing, or sales industry or product area.
- 2 years of experience working in a complex, matrixed organization.
- Knowledge of traditional and online marketing strategy or e-commerce experience, with an understanding of e-commerce dynamics.
- Ability to be independent and grow in fluid environment, with excellent problem-solving skills.
About the job
Consulting with a wide variety of existing advertising companies of all sizes, you are committed to finding the optimal advertising solution for each client. Your interest in sales and the digital economy and your entrepreneurial drive enables brands to expand their businesses with Google's latest advertising products and solutions. Your understanding of online media combined with your commercial know-how shape how new and existing businesses grow. Using your effective communication skills, you are the face of Google to a portfolio of clients whose needs you listen to, and help define the strategy for how their products and services can reach thousands or millions of users.
As a Mid-Market Sales Manager, you will lead and coach a sales team to help them understand our advertisers' needs and deliver solutions that grow their businesses using an analytical approach to sales management. You will motivate your team to exceed ambitious business and product goals and Objectives and Key Results (OKRs), assisting them in managing portfolios of businesses at various stages. You will set the outlook for how your team understands and transforms their customers and the business. You will own the strategy, planning, and execution of team-wide account growth. You will contribute to the overall direction of their segment of the Mid-Market Sales team.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.Responsibilities
- Recruit, motivate, and develop a client-facing sales team of account strategists and account executives.
- Deliver against business and product growth goals, grow engagement, and client satisfaction for a portfolio of medium businesses in an assigned market.
- Analyze data, trends, and client performance with your teams to develop plans for customers while tracking activity. Provide detailed data analysis weekly, driving consistent Customer Relationship Management (CRM) tracking.
- Model and coach sales behaviors including C-level engagement, effective questioning, objection handling, and selling.
- Lead and strengthen executive-level relationships through key C-level meetings, business reviews, and communicating engagements.
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