Customer Engineer III, Google Cloud Platform
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or support role.
- Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
- Experience engaging with, and presenting to technical stakeholders and executive leaders.
Preferred qualifications:
- Experience in migrating applications and services to cloud platforms.
- Experience with security concepts such as encryption, identity management, access control, attack vectors, and penetration testing.
- Experience prospecting, building and maintaining customer relationships from scratch, for building out Greenfield territories.
About the job
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
As a Customer Engineer, you will partner with technical sales teams to differentiate Google Cloud. You will help customers understand its power, solve business issues with tailored solutions, conduct proof-of-concept and resolve technical roadblocks. You will apply your technical expertise and communication skills to understand customer needs and deliver practical Google Cloud solutions. You will focus on infrastructure modernization and data analytics, collaborating with Google teams.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities
- Identify and qualify business opportunities by working with the team to understand key customer technical objections and develop solutions to resolve technical blockers.
- Apply in-depth Google Cloud expertise to support technical customer relationships, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
- Build and deploy Google Cloud products integrations directly in customer and partner environments.
- Design integration, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution on Google Cloud.
- Drive prospecting and acquisition of new logos, creating and building customer relationships from scratch and establishing as a trusted advisor on long-term technology and business decisions.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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