Developer Solutions Consultant, Play
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Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 8 years of experience in a technical project management or a customer-facing role.
- 2 years of experience with the mobile ecosystem.
- 2 years of experience in leadership and working with cross-functional partners.
- 2 years of experience in vendor operations.
Preferred qualifications:
- Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
- 8 years of experience managing projects and working with analytics, software coding, or customer-side web technologies.
- Familiarity with the Google Play Store.
- Ability to work in team-oriented settings.
- Excellent problem-solving skills with experience executing operational initiatives.
About the job
About PlayAs a part of this organization, you will serve as developer’s primary Point of Contact (POCs) for technical and product engagements, developer operations and developer education (Help center, code labs and product docs). You will drive product and infrastructure improvements by converting developer friction into strategic insights for engineering road-maps, align technical growth with developer priorities to drive long-term business impact for Google play and its Application developers.
Responsibilities
- Develop an in-depth understanding of Google Play’s products/solutions and underlying architectures to create workflows, processes and tools to meet the Play program requirements.
- Manage operational performance of third party vendor operations to ensure Play is able to deliver high-quality enforcement and appeals processes at scale.
- Build advanced product knowledge with specialization in one or more components, including dependencies on other products and teams.
- Serve as consultant and subject matter expert for internal stakeholders in engineering, partnership, developer organisations to improve Plays products, tools and services.
- Collaborate with external developers to drive adoption of high-quality Play features and services, leveraging developer insights to create comprehensive written guidance and best practices.
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