Technical Writer Manager, Google Security Operations
- linkCopy link
- emailEmail a friend
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience creating content for technical audiences (e.g., developer documentation, Computer Science course material, or IT administration playbooks).
- 4 years of experience in people management with direct reports.
Preferred qualifications:
- Experience with user experience (UX) writing.
About the job
Technical writers communicate complex information clearly, concisely and accurately, and without relying on jargon. As a technical writer, your role involves tasks such as writing conceptual overviews and procedures, reading and writing example code, or updating help center queries and FAQs. Technical writers play a big part at Google. They are a key link between engineers, marketing associates, developer advocates, as well as all the external users and developers, tying together many vital but disparate parts of the Google ecosystem.
Using your extensive technical and leadership experience, you manage a team of writers, setting direction, giving feedback, collaborating internally and lending specific content expertise.
Responsibilities
- Lead and mentor a team of technical writers, fostering a collaborative and high-performing environment, conduct performance reviews, provide constructive feedback, and identify training and development opportunities for team members.
- Define and implement the content strategy for Google Security Operations documentation, aligning it with the overall product roadmap and business objectives, and establish and maintain processes to ensure consistency and quality across all documentation.
- Oversee the planning, creation, and maintenance of user guides, tutorials, API documentation, white papers, and other technical content, and collaborate with product managers, engineers, and other stakeholders to gather information and ensure accuracy of documentation and communicate project updates, challenges, and successes to stakeholders.
- Stay informed about the latest developments in Security Operations and adapt content strategy accordingly, and be responsible for and manage the document portion of the product launch process.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.