Technical Solutions Consultant II, gTech Ads Sellside
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Minimum qualifications:
- Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
- 1 year of experience coding with one or more programming languages (e.g., Java, Python, C++).
- 1 year of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript).
- Experience in technical troubleshooting, and managing internal/external partners or customers.
Preferred qualifications:
- Master’s degree in Engineering, Computer Science, Business, or a related field.
- 2 years of experience working with database technologies (e.g., SQL, NoSQL).
- 2 years of customer-facing experience in product implementations, technical solutions consulting, or technical sales.
- Experience with XML and HTTP protocols.
About the job
gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.
gTech Ads Sellside takes a customer centric, creative, and collaborative approach to provide foundational services and forward-looking business solutions to advertiser and publisher customers. Through technical implementations, optimizations, and key solutions, gTech Ads Sellside's product/solution experts help customers attain their business goals while building long-term capabilities.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video.
The US base salary range for this full-time position is $94,500-$139,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Help partners in their day-to-day challenges by providing consultation, delivering innovative and scalable solutions, and conducting technical troubleshooting to their problems and pain points. Advocate new product features and ensure the prompt and proper resolution of technical challenges.
- Assist clients in the adoption of new products via upgrades and migrations to develop their long term success and provide client feedback on features to Product Management and Engineering.
- Guarantee the technical aspects of client integrations (both new and ongoing) by providing necessary documentation and technical guidance.
- Provide guidance to and work closely with sales and partners to provide inputs on data management and workflows.
- Work with large, complex data sets. Conduct end-to-end analyses that include data gathering and requirements specification, exploratory data analysis, model development, and delivery of results to business partners and executives.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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